Terms of Service

Effective Date: March 21, 2020

Welcome to Resilient & Rising! These Terms of Service (“Terms”) govern your use of our website, coaching services, digital resources, courses, and any other products or services we offer (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.

1. Services Overview
Resilient & Rising provides virtual coaching services, digital resources, self-paced courses, crisis support plans, and related offerings tailored to neurodivergent individuals, including those with intellectual and developmental disabilities (IDD). Our Services are intended for personal growth, life skills development, and wellness support.

2. Eligibility
You must be at least 18 years of age to use our Services. If you are under 18, a parent or legal guardian must provide consent and supervise participation.

3. Coaching Disclaimer
Our coaching services are not therapy, counseling, or medical treatment. While we provide guidance and support, we do not diagnose or treat mental health or medical conditions. Clients are responsible for seeking licensed medical or mental health care when needed.

4. Payments & Refunds
Payment for coaching sessions, courses, and digital resources is required upfront unless otherwise stated. We do not offer refunds for completed coaching sessions, downloadable resources, or courses. For subscription-based products, you may cancel at any time; however, no refunds will be provided for partial months.

5. Client Responsibilities
You agree to provide accurate information, actively participate in sessions, and communicate openly. Results depend on your commitment to the process. Resilient & Rising is not liable for outcomes beyond reasonable control.

6. Intellectual Property
All content, digital resources, courses, and materials provided by Resilient & Rising are the intellectual property of Resilient & Rising and may not be reproduced, distributed, or used without prior written consent.

7. Affiliate Links & Third-Party Products
Some digital resources and tools may include affiliate links. We may receive compensation if you make a purchase through these links. We only recommend products aligned with our mission, but we are not responsible for third-party services or products.

8. Confidentiality
We respect your privacy. Any personal information shared during coaching sessions will be kept confidential, except as required by law or in situations involving harm to yourself or others.

9. Cancellation & Rescheduling
Clients must provide at least 24 hours' notice to cancel or reschedule a coaching session. Sessions canceled without proper notice may be forfeited without refund.

10. Limitation of Liability
Resilient & Rising is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services. Your participation is voluntary and at your own risk.

11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and continued use of our Services constitutes acceptance of the revised Terms.

12. Contact Information
For questions regarding these Terms, please contact us:

Resilient & Rising
Email: [email protected]
Phone: (678) 939-5051
Website: https://resilientrising.info/